Quotes & Orders

For orders or price quotes please call our customer service department located in New York State (USA) at 1-716-532-2234 (or 1-310-478-8224) during normal business hours Monday-Friday.  You can fax us 24 hours a day at 1-716-532-2702 or email us at tte@tte.com.  You can also use our Speed Quote.

Mail

Please address mail orders or correspondence to:

TTE Filters
PO Box 111
Gowanda, NY 14070 USA
Get help with filter applications

Delivery Timing

TTE is well aware of the need for timely deliveries. To support its customers TTE maintains a large inventory of standard materials which enables the company to deliver most of its products within 2 weeks. Expedited lead times of 3-5 days are available on many products.  Some products are available for immediate delivery from stock.

Test Data & Filter Simulations

Test data is provided with all shipments.  Upon request, test plots or filter simulation data will be provided at no charge per typical performance of a previously tested design or via theoretical simulation of a new design.

Payment

TTE accepts payments by electronic transfer, check, money order or major credit card.  Purchase orders are accepted on credit approval.  Open accounts can be established upon request.

Shipping

TTE Filters utilizes a variety of shipping services to deliver product to customers depending on final destination, shipment weight, delivery timing and other customer-specific requirements.  Options include ground transportation, air transportation, and overnight/courier service.  Additional charges may apply.

Shipment dates are approximate and based upon Seller’s best judgements and are subject to factory schedules and production limitations.  Seller can assume no liability, consequential or otherwise, of any sort or nature, resulting from any delay caused by act of God, fire or other casualty, accident, strike, or other cause beyond Seller’s control.  Lost shipments will not be replaced until freight carrier in writing authorizes the replacement at their expense.

Returns

Prior to returning products thought to be deficient, a Return Material Authorization must be issued by TTE to the Buyer.  No returns of product will be accepted unless the factory has been contacted and a Return Material Authorization number has been issued.  The RMA number must be accompanied by a material discrepancy report and test data. A fee to cover the analysis costs on the returned components under this warranty will be charged to the buyer if, when after examination by TTE, the products are found to meet the specifications or have failed for reasons not covered by this warranty.